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A Modest Proposal: How to Have a Social Media Policy and Keep Your Employees Happy

September 12, 2011

Last week, the NLRB issued its first ruling concerning social media posts and employee terminations. An administrative law judge ordered the non-profit agency Hispanics United of Buffalo (HUB) to restore the jobs of five workers with backpay. The five workers had engaged in a conversation on Facebook during off hours, defending their job performance after hearing a coworker’s criticisms. HUB fired them, asserting that their Facebook comments constituted harassment of the co-worker and violated HUBS’ anti-harassment policy.

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Batteries and Flashlights Insufficient: Compliance with the Hurricane of Privacy Legislation

September 6, 2011

As summer drew to a close, Eastern seacoast residents scurried to secure their homes with batteries and flashlights as Hurricane Irene approached. We are in the midst of another storm: a legislative storm related to consumer privacy and data breach. Businesses need to adapt a proactive approach. They need to have all their supplies on hand well in advance so they can comply with the onslaught of impending legislation without compromising their legal status and creating a public relations nightmare.

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Five Common Legal Errors in Running Twitter Promotions

August 16, 2011

Twitter sweepstakes and contests abound, along with several common mistakes. Below are five areas that require attention to avoid legal risk.

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Four Trends in Prize Promotions on Social Media and Mobile Platforms

August 2, 2011

In my webinar last month, I identified four trends in the evolution of prize promotions on social media and mobile platforms.

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Lessons Learned from a Social Media Specialist’s Firing

July 26, 2011

Last month, the Lehigh Valley Economic Development Center (LVEDC) in Pennsylvania fired a social media “specialist” after she posted the following Tweet: “We start summer hours today. That means most of the staff leave at noon, many to hit the links. Do you observe summer hours? What do you do?” It seems that the specialist was using social media correctly to try to engage followers in a conversation. On the other hand, the tweet led some followers to question if Friday golf was appropriate for an organization funded at least partially by tax dollars.

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July 19 Webinar Explores Prize Promotions in Social Media and Mobile Platforms

July 12, 2011

Today’s social media and mobile platforms offer companies unique outreach strategies that encourage customers to return and to spread the word about their products and services. At the same time, it is important to understand that these exciting opportunities also create legal risks and challenges. Companies may unwittingly push the boundaries of the law as they forge ahead with these new marketing strategies.

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