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Social Media

What the U.S. Constitution Teaches About Drafting Social Media Policies

December 19, 2011

I was a history major in college, and I learned to value lessons from our past. When I read that Supreme Court Justice Breyer was the first US Supreme Court justice to participate in a live streaming social media event this past July, I noted that one of our most historic institutions, the Supreme Court, was taking a giant step forward into the future. I was even more struck when I heard what the event was about. Justice Breyer was teaching Tunisian scholars about drafting a constitution for their fledgling democracy, and he was using the American constitution as the lesson book. Powerful lessons from history indeed!

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Legal Requirements for Architecting a Social Media Marketing Plan

November 28, 2011

In September, I met web strategist Jeremiah Owyang, Industry Analyst at Altimeter at FSMU 2011. Jeremiah and I recently discussed his KMWorld speech “Social Readiness: Architecting a Connected Enterprise.” I share five areas for questions and thoughts here.

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What does the Possible FTC Settlement with Facebook Mean?

November 10, 2011

The Wall Street Journal is reporting that the FTC is near settlement with Facebook over charges that its 2009 retroactive changes of users’ privacy settings constituted deceptive behavior.

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A Menu of Intellectual Property Strategies–Restaurant Management

November 8, 2011

I co-authored an article with Jess Collen, partner in Collen IP’s Restaurant and Food Services Group, on ways restaurants can use intellectual property laws to further their business interests. This article first appeared in the September 28, 2011 edition of rmgmtmagazine.com.

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Online Marketers Need to Know about FTC Proposed Changes to Mail Order Rule

October 31, 2011

If you follow advertising law, you know that the FTC is in the process of reviewing all of its agency rules and guides to conform them to modern marketplace realities. Earlier this month, the FTC announced proposed changes to the Mail or Telephone Order Merchandise Rule, and it opened the changes for public comment.

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Drafting Social Media Policies to Minimize Legal Risk of an NLRB Complaint

October 12, 2011

Last week, I discussed how the NLRB’s August, 2011 report on social media investigations has ushered in a new age of corporate social media policies. We find little solace in the recent administrative law judge ruling that Knauz BMW had fired properly an employee because some of his Facebook posts were not protected (others were). The same ruling also declared the employer’s policy overly broad and ordered the dealer to post a notice informing employees of their rights.

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